What does the ChainPatrol Discord Bot do?
The Discord Bot allows server members to submit scam reports via slash commands, enables link monitoring within channels, sends reports to the organization's admin dashboard, and can create a feed channel for incoming reports with automated response actions.
What commands and automated actions does the Discord Bot support?
The Discord Bot supports /report and /check commands, reports feed/channel creation, link monitoring, and automated actions such as react, delete, and notify moderators.
What does the ChainPatrol Slack Bot do?
The Slack Bot allows workspace members to submit scam reports, create reports from message actions, and receive real-time notifications about reports and confirmed threats, using Slack OAuth for installation and requiring coordination with ChainPatrol staff to link channels.
What features does the ChainPatrol Slack Bot include?
Features include slash command reporting, message action/report modal, threat notification feed, and configurable notification types.
What does the ChainPatrol Telegram Bot do?
The Telegram Bot enables Telegram groups to submit scam reports, auto-monitors links shared in groups, supports commands to report URLs and check assets, and links Telegram groups to an organization’s dashboard for centralized review.
What Telegram Bot commands and features are listed?
Commands and features include /report, /check, /setupconnect, auto-link monitoring, and immediate alerts for suspicious links.
What does the ChainPatrol Security Portal / Dashboard provide?
The security portal gives project operators a centralized view of scams and malicious activity, showing latest reports, threat statuses, real-time metrics, whitelist management, integrations, and takedown status.
What functionality does the Security Portal expose to organizations?
Portal functionality includes whitelist/allowlist management, organization settings, webhook management, reporting and takedown status, and the ability to manage integrations and feeds.
What takedown services does ChainPatrol provide?
ChainPatrol coordinates and performs takedowns for confirmed malicious assets, supports automated takedown requests, and provides human review fallback and takedown workflow tracking.
Which hosting platforms and content types are explicitly supported for automated takedowns?
Automated takedown support explicitly includes Google Sites/Forms, Cloudflare-hosted pages, and IPFS.
How do takedowns and remediation workflows operate?
ChainPatrol uses automated takedown requests for supported platforms (including Google Sites/Forms, Cloudflare, and IPFS), logs workflow status in the dashboard, and escalates to human reviewers when required to ensure accuracy and compliance with platform‑specific reporting rules.
What options exist for appealing a block or reporting a false positive?
Customers can submit disputes via the dashboard or the Dispute creation API endpoint, which triggers human review and remediation workflows to resolve false positives and update allowlists as needed.
How do organizations onboard and get started with ChainPatrol?
Onboarding usually begins with a demo and risk assessment, after which ChainPatrol configures organization metadata, installs community bots or webhooks, and integrates blocklists and APIs according to the customer’s operational needs.
What service levels and response times can customers expect?
ChainPatrol provides 24/7 monitoring with rapid blocklist distribution that can propagate within minutes and a combination of automated takedowns plus human review; formal SLAs and guaranteed response times are available for enterprise contracts.
Is there a trial or pilot program for new customers?
ChainPatrol typically supports demos and onboarding pilots to validate integrations and coverage; wallets and security partners can access the allow/blocklist API as a free service while broader product trials are arranged with sales.